Over time, you may find it is no longer necessary or convenient to receive the system email notifications into your specified Administrator email account.
Below we explain how to enable and disable the notifications and also the automated notifications you would expect to receive if enabled.
Turning On and Off Email Notification
Step 1: In the Admin area, select 'Administrators' on the left hand side.
Step 2: Click anywhere on the name of the administrator who would like this function turned off. You will be directed to the individual contact record for that Administrator.
Step 3: Click on 'Options' button in the top right corner, then 'Edit contact'.
Step 4: With the editable record of the Administrator open, scroll to the very bottom of the page.
Under the 'Receive admin email notifications' section, 'select by ticking or unticking' the box(es) next to the module(s) for which you wish to or no longer wish to receive an email notification.
If selected, you will receive the notifications.
A full Administrator will receive an email notification for Membership / Coaching / Booking Modules/Contact Us.
Please note: For booking notifications you don't receive an email every time someone books a court only when they cancel.
Step 5: Click on blue 'Save contact' button to save your changes and complete this process.
Email Notification Emails
If the notification is turned on, the following emails are sent per module to that administrator.
If an admin is only a membership administrator for example - they will only get the option of the membership email notifications.
Please note: Not all platforms use all the modules - so only the options available to you will be visible. Below covers all platforms.
- If a booking is cancelled outside of the refund window
Note: You won't receive an email notification every time someone makes a court booking, only when someone cancels their court booking outside of the cancelation window.
- New member sign up
- Renewal sign up
- Add-ons purchase (we will be changing this so there is a specific add-ons role)
- If a Go-Cardless or Stripe mandate is canceled
- Course/session sign up
- Camp sign up
- When the course has reached capacity, i.e. full
Contact Us
- All emails created on your Contact Us page