There will come a time where you would like to communicate via email with players who have joined your venue. You can send emails to your contacts through the Contacts module or Membership module which is located on the left hand side of the Admin side.
If you wish to send attachments, this can be done via the contacts module or membership module (each has their own method - see below).
Please note: Emails will NOT be sent to junior contacts, their main contact linked to their profile will receive any emails sent.
To be able to send emails you must have full admin rights, or contacts or membership admin rights.
Emailing from Contacts Module
You can email members from within the Contacts module or within the member's contact profile.
Step 1: To send an email through the members' contact profile, click on the member's contact record to open it up and select the 'Email' button.
Step 2: Once you click on the 'Email' button you will see a pop up appear. Here you will be able to type your email out select the blue 'Send' button to send the email.
Emailing via the Contacts Table
Step 1: To send an email from within the contacts table, select the contact(s) that you wish to send an email to by ticking the box next to their unique ID.
Please note: You can email one or all the contacts. You can use the filters to decide who you need to email if need be.
Step 2: As soon as you have clicked on the email icon, you will see this overlay appear.
Please remember to select the 'Include unregistered?' box to send your emails to those who haven't yet registered to the platform.
Please bear in mind that this number may be lower than the number of contacts selected, this could be for a number of reasons:
- That the member has unsubscribed from emails
- Doesn't have an email address associated with their record
- Is a Junior record and doesn't have a parent/guardian associated with their record
Remember to include unregistered members by ticking the box at the top of the email overlay.
Once you have inputted your content (10,000 characters), click 'Send'.
Step 3 (Optional): You may add an attachment to the email.
You can add any attachments required by highlighting any text (drag mouse and highlight text) which is related to the file you want to send, for example 'Newsletter'.
Step 4: Click the globe icon within the text editor toolbar and 'Browse Server' for file:
Step 6: Select what you would like to upload onto this File Browser:
- Document
- File
- Image
Once you have uploaded this, select the 'file' you'd like to add to the email from your device/computer. Select 'Choose' in the corner when selection is complete.
Step 7: Click on 'ok' to complete changes. The text will then be highlight in Blue to show a link is attached.
Step 8: Once you have finished typing your email, click 'Send'. You will see a loading sign and then be taken to a confirmation screen.
Emailing from Membership Module
Step 1: Go to the Membership module on the left hand side in the Admin area. You can send members emails from either within their membership package or by selecting 'View all members' in the top right-hand corner.
Step 2: You need to select all the members you wish to email by ticking the check box next to their name or clicking the select all box which appears at the top left next to the 'First Name' column. This will allow you to select the button (envelope icon) at the top.
You can filer this from 'Members' to 'Main Contacts' depending on who you would like to email.
Step 3: Once you click on the 'Email' icon you will then see the below screen where you can enter in your email message and add any attachments as shown above in the Contacts module. You would then click 'Send'
You can check the status of all outgoing emails in your Email Log.