Your Contact Us Page is used to display a map with the venue's address, further information and the option to enable a contact us form.
Using the Contact Us form will protect you from having an email address or phone number publicly displayed on the website.
We have split this article into 3 sections to help you easily find the relevant section:
- Setting up your Contact Us Page
- Turning on the Contact Us Form
- Setting up your Venue Address and Directions to the Venue
Setting up your Contact Us Page
Step 1: Firstly, set the navigation bar title for your contact page.
Step 2: Toggle the 'Show in navigation' option on or off, depending on if you want the page to show on the live website.
Step 3:Input the navigation sort order number for your membership page. You can find more detail on this in our Web Page Navigation Order Guide here.
Step 4: Next, you can fill in the page content, and add a custom header image and any additional contact information you'd like to share with users.
Please note: For best viewing of this photo we recommend uploading a photo with dimensions of 1400px by 650px.
Turning on the Contact Us Form
Having emails publicly listed on your public pages is not recommended as the first option for a user to contact you. Instead we advise to turn on the 'Contact us form'. It can prevent potential spam/hacking or any other malicious behaviours.
Step 1: Scroll down the page to the 'Contact us form' section. Turn on the 'Show contact us form?' option to enable the 'Contact us form' to display on your website.
Step 2: Type the heading to display above the 'Contact us form' in Contact form heading.
Step 3: Enter the Contact email address, all 'Contact us form' enquiries will be sent to this email. Administrators will also be able to receive notifications when a form is sent via the Admin Notification settings.
Step 4: Write a Confirmation message, users will receive this after they have sent in a request using the 'Contact us form'.
This is how it will display on your Contact Us page:
Setting up your Venue Address and Directions to the Venue
Step 1: Enter a 'Directions heading' i.e Where to find us?
Step 2: Write any additional information to locate your venue in the 'Directions box'
Step 3: If you want the Google Maps location of your venue to show, toggle the Show Map? option on:
This is how the map and directions will display on your Contact Us page:
Step 4: Next you will be able to create up to 7 sub-pages to display on your contact page
You can find out more information about sub-pages in this support guide here.
Step 5: The final section of creating/updating your contact page, you'll be able to add in your Search Engine Optimisation (SEO). This helps in where/how your website display in search engine results.
You can find more information about SEO within this support guide here.
Step 6: Once you have created your article, remember to click the blue 'Save page changes' button at the bottom of the page.
If you leave the page before clicking this button, all your changes will be lost and you'll need to re-do them.
Check how the page looks with the 'View website online' button: