The Clubspark platform allows you to add a privacy policy and create up to ten consents which you can ask your users to opt-in or out of when they register to your venue.
We have split this article into 3 sections to help you easily find the relevant section:
Adding A Privacy Policy
Step 1: To add consents to your account, you will first need to head to Profile module, here you will need to click on the 'Consents' tab situated in the top right corner underneath your name.
Step 2: Once you have clicked on the consents tab, you will be taken to the following page:
Here you can upload your Privacy Policy, select 'Browse' find your document and then select 'Save policy document'. To upload your consents you will need to click on 'Consents' tab situated next to the 'Privacy Policy' tab.
Adding A New Consent
Step 1: To add a consent(s) follow the first two steps above. You will then be taken to the following page:
Here you will be able to edit/enter your own introduction text (limited to 100 characters)
Step 2: Below, you will be able to enter your up to ten consents by clicking on the 'Add new Consent' button
Step 3: Once you have clicked on the 'Add new Consent' button, the following overlay will appear:
Here you will be able to enter your consent name (Label text) and what the member will be opting-in or out of (Descriptive text).
Before clicking the blue 'Save consents' button in the bottom right corner of the overlay, remember to 'Enable this consent'by turning the toggle on.
Step 4: Your new consent will now appear within your consents in the Admin area. They will be visible when someone joins your venue and within the user's profile to opt-in or out of.
Editing Consents
You may already have consents set up that are no longer needed on your account, below are the steps on how you can disable and delete your consents.
Please note: You can only edit the text of a consent that has not been opted-in or out of.
Step 1: Once you are within the Profile module in the Admin area and looking at your consents, you can edit them by clicking on the 'Edit' button located next to consent you are trying to delete/disable/edit.
If a consent has been opted-in or out of you will not be able to edit the text, you will only be able to disable it and delete it.
Step 2.1: Editing The Text
As mentioned above, you can only edit the text of a consent that no-one has opted in or out of. Once you have located this consent and clicked on the 'Edit' button, the following overlay will appear:
Here you will be able to disable the consent, change the label and description text.
Once you are happy with the changes, remember to click the blue 'Save consents' button in the bottom right corner of the overlay.
Step 2.2: Disabling A Consent
To disable any consent, you will need to complete Step 1, where the following overlay will appear:
As we can see in the screenshot above, you are unable to edit the text as this consent has been opted into.
If the toggle is blue, you will need to click on it to turn it grey to disable the consent. Once you have done that, it will no longer appear as a consent to your members to opt-in or out of. If you wish to re-enable to consent, you will need to click the toggle again to turn back to blue.
Once you have made this change, remember to click the blue 'Save consents' button in the bottom right corner of the over.
Step 3.1: Deleting A Consent
Once you have disabled a consent (Step 2.2), you will now be able to delete it. You will need to click on the 'Delete' button next to the disabled consent that you wish to remove.
Step 3.2: The following overlay will then appear, once you have clicked the 'Delete' button:
Here you will need to confirm that you want to permanently delete this consent. Once you have ticked the confirmation box, you will then need to click the blue 'Delete consents' button in the bottom right corner of the overlay.
Step 3.3: The page will refresh, and the consent will now be deleted/removed.