To archive an expired membership package, head over to the Membership module in the Admin area. It is recommended to archive your package after the expiry date + any grace period given on that package. This will give your members time to pay for their renewal and remain an 'Active' member in the system. As soon as the package is 'Archived' members will no longer be able to book or see this package under their profile.
Your membership packages will be grouped by 'Fixed date' and 'Date of purchase' memberships. The process will be the same for both groups.
We have split this article into 2 sections to help you easily find the relevant section:
Archiving a Package
Step 1: Click on the blue 'Options' button to the right of the membership you wish to archive, select the option 'Make archived'. You may need to scroll to the bottom of the page to reach the scroll bar to see this section.
Step 2: After the on-screen confirmation - you will see that the package e.g. 'Adult 2023' is now showing your list with the availability 'Unavailable'. This package has been archived.
Viewing an Archived Package
Step 1: To view your archived packages, select the 'Archived' tab next to Active' memberships under the type of package that was archived on the membership landing page.
Click on the 'Active' tab to return to your list of current membership packages.
This is a quick way of archiving the packages you can also click into the package and edit here you can change the availability of the package.