Creating a Tournament

How to Create a Tournament

How to Complete a Tournament Application 

How to Submit a Tournament Application

How to Create a Tournament

• Sign in to your account. 

• Once logged in, click the Tournament module within the admin area.

• Click on Add Tournament

• • If your Add tournament button is greyed out when you access the tournament module, you will need to set up your Stripe account before you can add a tournament. If your nation is not using Stripe - skip this step. 
    • Click Set up a payment account to get started, and if you need assistance refer to Connecting to Stripe Express. Once complete, you should be able to continue the steps below.
      
      
      
• Choose the Junior or Adult  or WTN and choose the level. 
  • Choose the Junior, Adult, WTN and the tournament type/level.
    • This will also provide information on the tournament application fee for each level. 

WTN tournament - this can be any age group. When choosing this option, you will have the divisions based on the players WTN. I.e. 0-20 , 21-30, 31-40  

Adult - will be age groups and open From 18 and up
Junior - will be age groups from Under 8 - Under 18s 

• Choose Tournament Type
  Custom - if Team is enabled you can select Team. 
  
  
• Complete the tournament basic details.
  • Enter the Tournament name, location and start date and time for the tournament.

     

• • Test Tournament:  Do not turn this on as it will keep the tournament hidden  and prevent players from finding the tournament in the search. This option is there for Tournament Directors who want to test out tournament creation. 

• Complete the tournament registration date/time

Note:  You will not be able to complete player selection until registration is closed. 

• Add a tournament director to the tournament.
  • To add a tournament director, start by typing in the name of the tournament director in to the search. If they are already listed as a tournament director at your venue they will have a green checkmark by their name. 
    In your contacts - make sure that the staff you are adding has the role tournament director checked in the contacts module. This will mean they are an approved tournament director. 

• Complete the Payment section.
  • Even if you do not take online payments - you can show how much you expect to pay. 
    Select which account you would like to receive payment to. You can have more than one bank account/Stripe Express account linked to your Serve Tennis account.
    • Please note: This can be edited after submission but prior to Player Selections, please refer to Tournament Settings for more information.

• Review your tournament details and click Create tournament. A confirmation box will appear to say it has been saved.
  •  Once you have created the tournament, you will be able to come back to edit any details whilst it is the planning stage. Please refer to How to edit a tournament for more information.

• Click Add events.

• Choose Individual or Team event

• Complete the divisions for the tournament.
  
  • • Choose any combination of gender, ages, and singles/doubles.
    • Ball Color -
    • Click Add divisions
    • Repeat above steps as needed
    • Once you're satisfied with your divisions, click Continue.
      • Please note: You will be able to come back to edit the events after you have saved, before you submit for approval during the planning stage. You will not be able to edit after the tournament has been submitted. If you need to edit your tournament after submitting it for approval, you will need to do this from the control center. 

• Complete the Details section
  • Fill out the start and end date, event check in, and price sections and click Continue. Each section is detailed below.
    

  • Start and End Date - Here you can add the date of the event. When creating the tournament, you added the dates of the tournament (start to finish), and here you will add the date of the event.

    • You can add more dates if your event is on non-consecutive days. i.e. The event will run on the Friday and then on Sunday. 

• • Event Check In - If you wish to have players check in prior to the event you can turn this on. The event check in feature is still in development, at present turning it on will not impact players if they check in or not. 

• • Price - Here you add the price the players will play. 

• Complete the Draws section.
  • Here you'll be able to edit the draw settings for the events you've chosen.
    • Once complete, click Save.
      

NOTE: For doubles events - when selecting the number of players in the draws - the number you enter is the number of doubles teams. i.e. if you want a 32 draw, you enter 32 in the Number of doubles teams selected in the draw.  

• Review your your event details and click Submit.

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How to Complete a Tournament Application 

Once you've created your tournament, you can edit the tournament settings and must complete the tournament checklist before you can submit the Tournament Application. To get started follow the steps below.

• From your tournament menu, click Settings.

• Edit the tournament settings.
  
  • Communication Settings - You can add or edit the communications email and telephone number for the tournament. This information will be displayed on the Tournament webpage and all tournament related emails. For more information refer to How to edit tournament contact details
  • Ask additional registration question - You can add an additional question that must be completed by players during the registration process. For more information, please refer to How to add a question to Tournament Registration
  • Payments - Here you can change which account you would like to use to receive payments for this tournament. Please refer to Changing Payment settings for Tournaments for more information.
  • Once you are satisfied with these details click Save.
    
    

• Complete the tournament application checklist.
  • Before the tournament application can be submitted you must complete the tournament application checklist. 
  • Click the Checklist tab on the top tight.
  • Please refer to the Tournament Application Checklist for more information.
  • Once your checklist is completed, you are ready to submit your tournament.

How to Submit a Tournament Application

Once your tournament application is complete, you can submit the tournament for approval. To get started follow the steps below. Note: The checklist must be completed to submit your tournament.  

• Click Submit for approval

• • Once you submit, You can no longer edit your application.
    • To make changes after submission, you will need to contact your National authority
    • If the Submit for approval button is grayed out, you have not completed your checklist.

• Review the Submit tournament message and click submit.

• Pay the Tournament Sanction Fee, if relevant.
  • Enter your payment details and click Save Card.

• Your tournament has now been submitted and the pending approval banner will display on the tournament page.
  • You will get a confirmation email that application has been sent and will also receive another when it is approved, or declined/request for changes by the section.
  • Your tournament will automatically be published once approved and inline with the registration dates. 

Please note: If you need to make edits to the tournament after it has been submitted, please reach out to your national authority staff.  You can not change the cost after the tournament is open for registration, so make sure this is correct.