After creating your tournament, you are able to edit the details for your tournament. The settings explained in this article can be changed at any time, excluding the Payment settings which can only be changed prior to charging credit cards during player selections. Additionally, changes can be made to the tournament registration dates, events, etc. during the planning stage. For more information on what can be changed, please refer to the How to Edit a Tournament guide. To learn how to change your tournament settings, please refer to the steps below:
How to Edit Tournament Contact Details
How to add a Question to Tournament Registration
How to Change Payment Settings for a Tournament
How to Edit Tournament Contact Details
Tournament Directors can set contact details for the tournaments they are running. These details will show in any communications sent out to players, including registration confirmation, player selection emails, reply to email, etc., and on the tournament webpage.
Step 1: Click the Tournament module within the admin area.
Step 2: Select the tournament you would like to change the settings on.
Step 3: Click Settings on the top menu of the tournament.
Step 4: Update the Communications Email and Phone number.
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- In the Communication settings add the contact Email and Phone number for the tournament.
How to add a Question to Tournament Registration
Tournament Directors may wish to ask for a shirt size, doubles partner, food allergy, lunch or dinner option, etc. during player registration. One custom question may be added to the registration process by the Tournament Director using the steps below. Player responses to the custom question can be found in the Players Tab within Serve Tennis.
Please note: A Tournament Director can add a custom question at any time up until registration closes. Players will be asked this question during the registration process. If you add a custom question after a player has already registered, they won't be asked the question.
Step 1: Click the Tournament module within the admin area.
Step 2: Select the tournament you would like to change the settings on.
Step 3: Click Settings on the top menu of the tournament.
Step 4: Select the additional registration question.
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- In the Ask additional registration question section check the Add an optional question option.
Step 5: Add the question details.
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- Input the Question Title, Description and Options, and Hint text.
How to Change Payment Settings for a Tournament
When creating a tournament, Tournament Directors link a Stripe Express account to the tournament to receive payment for the tournament. If the linked account needs to be changed, it may be done by following the steps below prior to charging credit cards during Player Selection.
Step 1: Click the Tournament module within the admin area.
Step 2: Select the tournament you would like to change the settings on.
Step 3: Click Settings on the top menu of the tournament.
Step 3: Select the payment account.
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Under the Payments section, select the payment account from the list you would like to use.
- If the account you would like to use is not listed, you will need to setup a Stripe Express account for that bank account. Please refer to Connecting to Stripe Express for Tournaments for assistance with this process.
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Under the Payments section, select the payment account from the list you would like to use.
Step 3: Click Save to finalize the changes to the payment settings.
