Before you can submit a tournament for approval the tournament director will need to ensure that the checklist is complete. You will only ab be to submit your tournament when all 4 sections are showing green. The 'Submit' button will be greyed out until the list is complete.
You can view your checklist status Checklist tab within your tournament. The checklist tab will indicate the the number of items to be completed.
Section 1: Add event (s). Your tournament must have at least one event attached to it. Further details on adding events are available in Tournament Application article.
Section 2: Assign a tournament director: The tournament director must be an approved tournament director, be registered to the Serve Tennis account you are submitting from and safe play approved. In this section, it will give you what else is needed. If you are a TD at a number of different facilities, you need to register for each facility individually.
Examples may show:
{Name of TD} Invitation not accepted) - in this instance, the TD has not accepted his invitation to the facility's Serve Tennis account. You can check the status of the invitation by checking TD in the contacts tab in Serve Tennis. As an administrator, you should ensure that the TD has the TD box ticked in the roles. (You can see more information here
Tournament director is not Safe Play approved - if your TD is Safe Play approved, it will automatically update. It may be that their Safe Play is linked with another email address or it has expired. You can check this by heading to the programming tab.
In the Staff on the top right-hand side of the module, add your coach and it will display their Safe Play status. More information on Safe Play is available here: Welcome to Safe Play
{Name of TD} Not a contact) - this is when the TD has not accepted their invitation from the National, Section, or District staff. The invitation would have been sent to the email address, they do expire after 3 weeks, so you may need to contact the section or district staff to invite you again or contact customer care and we can send this to you.
Section 3: Website Information.
- Click 'Add web info' to create the website now or click 'Don't add' if you wish to complete after submission. Further information available here: Overview of the Tournament Information Web Page Details
Section 4: Confirm Rules and Pricing. Here you can check the setting you have. You are able to offer discounts, manage how many events the participant can enter, etc. Further details available here: How to Set Rules and Pricing
Once all 4 sections are complete and showing green, you will be able to submit the tournament. Please remember, once you have submitted the tournament you will not be able to edit the details of the tournament.
Once successfully submitting you can see the status of your tournament change. Once approved, you will be able to publish and pay. For more information on submitting your tournament application, please refer to the Tournament Application guide.